Evidence to bring
- Time study or task-volume sample.
- Actual loaded labor cost.
- Error or exception log.
- Missed-lead and close-rate data.
- Implementation and monthly operating quotes.
Model four value streams, recurring costs, payback, and first-year ROI. Start with sourced benchmark context, then add your own measured assumptions.
Use the result to choose a next action—not to outsource the decision.
Time savings, error reduction, opportunity capture, credited headroom, recurring costs, payback, and downside inputs.
It does not turn a benchmark into your result, remove uncertainty, or approve an investment.
A result can show positive modeled benefit but still require a measured pilot, ownership, and a conservative downside case.
Start with published evidence, then add your business data. Each profile shows the source, date, sample context, and limitation. Only a benchmark that maps directly to a field is prefilled; volumes, adoption, savings, recovery, and project costs stay blank until you document them.
Enter your assumptions to calculate a directional result.
Method: monthly net benefit = time savings + error reduction + opportunity capture + credited headroom − recurring costs. Payback = one-time build cost ÷ positive monthly net benefit. First-year ROI = (12 × monthly net benefit − build cost) ÷ build cost. This simplified screen does not model taxes, financing, discount rates, cash timing, risk adjustments, or benefit overlap.
The calculator separates benefits, costs, capacity, and uncertainty instead of turning a vendor benchmark into a promise. The U.S. Bureau of Labor Statistics Employer Costs for Employee Compensation is a useful public reference for understanding wages plus benefits, while your own payroll remains the relevant input. The structure also follows the same broad discipline as Forrester's Total Economic Impact methodology: examine benefits, costs, flexibility, and risk. Custom AI Works is not affiliated with or endorsed by either organization.
We can map the workflow, identify double counting, and scope a measured first phase without turning an estimate into a guarantee.